Relationships

Empathy can include an uncomfortable truth

Valon Asani · · 2 min read

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Original video. The written article below is available in English, Albanian and German.

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Empathy and responsibility can belong in the same difficult conversation.

In a reply on TikTok, I explain why empathy does not mean telling someone only what they want to hear. You can recognise that a person is hurting and still say that their behaviour needs to change.

The original discussion concerns a relationship situation affecting more than the person asking for advice. I am leaving the personal details out here. The principle is what matters: the pain of the person speaking does not make everyone else’s experience disappear.

Bring empathy and responsibility to the action

“I understand that this hurts” and “you need to stop doing this” can both be true. One statement acknowledges the feeling. The other addresses a choice. Confusing them makes an honest conversation harder.

This is not permission to humiliate someone in the name of honesty. Be specific about the behaviour, leave room for what you do not know and avoid turning one account of events into a verdict on a person’s entire character.

Ask who else is affected

When someone comes to us in distress, their perspective is naturally the one we hear first. Before offering encouragement, ask what the proposed next step would mean for the other people involved. Would it respect an expressed boundary? Would it deepen a situation that is already causing harm?

My position in the source post is direct: empathy should not require sacrificing the truth. In practice, that means acknowledging the hurt, naming the responsibility and helping the person identify a different next step. Comfort matters. So does refusing to cheer on a decision simply because the person making it is in pain.

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