Business & technology

A company across borders needs clear working agreements

Valon Asani · · 2 min read

Updated September 26, 2026

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Original video. The written article below is available in English, Albanian and German.

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In November 2023, I described dua as a team of 70: our management board in Switzerland, most colleagues in Kosovo, and a presence in other countries. Different places. One company to build together.

The picture behind those details interests me: a company can belong to more than one place. The work is to make that connection practical for the people inside it.

For a team working across locations, consider what a colleague needs to continue your work. What decision was made? Who owns the next step? Where can they find the reason for it? Write that down where the people involved can find it.

A message that feels obvious to the person who sent it may leave someone else guessing. Clear responsibilities and a shared place for decisions are useful starting points to examine, whatever tools a team uses.

A location on an organisation chart does not tell you what a colleague is dealing with. Make space to hear what is working, what is difficult and where a decision is waiting on someone else.

The team snapshot in this post belongs to one moment. Its broader question stays relevant: when your company stretches across borders, what helps the people doing the work feel part of the same effort?

For the story behind that team, start with dua’s early years and changing direction.

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