This archived clip of Fjolla at Sunny Hill reminds me to name the people who represent a company.
In this Sunny Hill Festival post, I singled out Fjolla, described in the original caption as our Lead Customer Support, representing dua in the front row. The caption was a simple expression of appreciation for a beautiful moment.
Looking back at it, the detail worth keeping is her name. Company stories often make the logo easy to remember and the people behind it easy to overlook. Here, there was a person to recognise.
Recognising Fjolla at Sunny Hill
A useful thank-you does not need grand claims. Name the person and the contribution you actually saw. Do not turn one public moment into a story about their entire career or use it as evidence of how every employee feels.
This clip cannot describe all of Fjolla’s work. It can preserve the particular moment the caption celebrated. That distinction matters: recognition can be sincere without being exaggerated.
Look beyond the founder
For anyone building a company, there is a straightforward question here: whose contribution would be missing if the story were told only through the founder?
Consider a customer conversation, a careful response or work that helped someone else do their job. Before sharing it publicly, check that the person is comfortable with the story and that no private customer information comes with it. Then say what you appreciate in plain words.
This is an archive reflection, not a statement about current roles or festival partnerships. The original post remains linked above. What I want to carry forward is simple: when a moment makes you proud of someone on your team, remember the person as clearly as the brand.